| Issue |
 |
Solutions |
 |
Benefits |
|
 |
|
|
|
|
| It seems like my mobile workers are driving helter-skelter. |
 |
SmartROUTE creates the most efficient routes all day. |
|
Reduce fuel and maintenance cost. More jobs per day. |
 |
|
|
|
|
|
 |
|
|
|
|
| Who is the closest worker with the required skills for this emergency job? |
|
SmartLOCATE quickly identifies qualified field workers closest to a job. |
|
Improve customer service with reduced ‘time to service’. Field workers complete more jobs per day. |
 |
|
|
|
|
|
 |
|
|
|
|
| We always seem to have too much overtime by our field workers. |
|
SmartDISPATCH alerts dispatchers when field workers are approaching overtime thresholds. |
|
Reduce payroll expense. |
 |
|
|
|
|
|
 |
|
|
|
|
| My mobile workers complain about too much paperwork. |
|
SmartDISPATCH provides instant access to job details and job status updating. |
|
Improve dispatcher and mobile worker productivity along with instant field updates. |
 |
|
|
|
|
|
 |
|
|
|
|
| My mobile workers get lost. |
|
SmartNAVIGATE provides audible turn-by-turn directions to the handset. |
|
Save gas, time and mileage while increasing productivity. |
 |
|
|
|
|
|
|