Cable TV - Field Technical Operations:

The Agilis software suite provides a unique, full-service, cable Field Technical Operations software application solution.

Cable Tech Ops Plant Equipment Management

Many of today’s cable install and service techs utilize a mobile work order management application on mobile phones. Unlike these installation and service technicians that service cable subscribers, Field Tech Ops personnel are primarily responsible for maintenance of the plant equipment. For cable companies that use a mobile work order software application that does not provide GPS location and tracking, the Agilis LOCATE product can be easily added to the tech’s mobile phone to add this beneficial capability.

The Agilis Cable Field Tech Ops mobile software application provides the following capabilities:

• GIS map overlays on the Agilis web-based maps: easily view node boundaries, equipment locations (amplifiers, power supplies, line extenders, etc.)
• Compare tech location to equipment location
• View work order history on plant equipment
• Field techs search for nearest plant equipment via their mobile phone
• Field techs complete maintenance forms for plant equipment from their mobile phone
• Real time plant equipment updates electronically provided to CAD department to allow for timely updates to plant drawings
• Automatically track regular service schedules for power supply battery replacement and headend standby generators
• Field techs easily complete plant audits via geo-coded mobile forms on their mobile phone
• Field techs complete plant equipment damage assessment forms on their mobile phone; can also be sent real time to third party collection service provider
• Integration with plant leakage detection equipment to generate and dispatch real-time work orders